Use Policy Terms

Return Policy

At Eva Pulse, we strive to provide high-quality products and a seamless shopping experience. However, if you are not satisfied with your purchase, you may be eligible for a return under the following conditions:

Return Eligibility:

  • Items can be returned within 14 days from the date of delivery.
  • Products must be unused, undamaged, and in their original packaging with all tags intact.
  • The customer is responsible for return shipping costs unless the item received was incorrect or defective.
  • Refunds will be processed once the returned items are inspected and approved.

Non-Returnable Items:

  • Discounted or sale items are final sale and cannot be returned.
  • Innerwear (such as lingerie or undergarments) is non-returnable for hygiene reasons.

Return Process:

  1. Contact our customer support team at [evapulsellc@gmail.com] with your order details and reason for return.
  2. If eligible, we will provide you with return instructions.
  3. Ship the item back to us with a tracking number to ensure safe delivery.
  4. Once received and inspected, a refund (excluding shipping costs) will be issued to your original payment method within 7-10 business days.

Terms of Use

Welcome to Eva Pulse! By accessing and using our website, you agree to the following terms and conditions:

  1. General Use
    • You must be at least 18 years old to use our services.
    • All content on our website, including images, text, and trademarks, is owned by Eva Pulse and may not be copied or used without permission.
  2. Orders & Payments
    • We reserve the right to cancel or refuse any order at our discretion.
    • Prices are subject to change without prior notice.
    • All transactions are processed securely, and we do not store payment details.
  3. Shipping & Delivery
    • We aim to process and ship orders promptly, but delivery times may vary based on location.
    • By using our website, the customer acknowledges and agrees that the estimated delivery time ranges from 7 to 25 business days depending on their location.
    • Eva Pulse is not responsible for lost or delayed shipments due to courier issues.
  4. Limitation of Liability
    • Eva Pulse is not liable for any indirect, incidental, or consequential damages resulting from product use.
    • Customers are responsible for reviewing product details and ensuring they meet their needs before purchasing.
  5. Changes to Terms
    • We reserve the right to update our terms and policies at any time. Changes will be posted on this page.

For any inquiries, please contact us at [evapulsellc@gmail.com].

By placing an order with Eva Pulse, you agree to abide by these policies. Thank you for shopping with us!

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